- Enterprise-Level Conversational AI: Webio’s platform leverages multiple open-source language models tailored for specific tasks in financial services.
- Custom AI Models: The models are fine-tuned on real customer data, ensuring they reflect the language and concepts of each organization.
- Expansion and Growth: Founded in 2016, Webio has expanded its client base across Europe and Africa, raising significant funding to grow its platform.
Impact
- Enhanced Customer Interaction: Webio’s AI platform enables seamless customer interactions for tasks like delaying payments and setting up new repayment arrangements.
- Privacy and Compliance: By focusing on explainable AI and privacy-first design, Webio ensures compliance and safety in financial services.
- Global Reach: Webio’s expansion into multiple European countries and Africa highlights its growing influence and adoption in the industry.
- Support for Large Enterprises: The platform has attracted large companies, providing them with efficient AI-powered customer service solutions.
Eksentricity 
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